支持 / Support
联系我们
如遇到问题,请发送邮件并附上设备型号、iOS 版本以及问题描述:
Contact
For support, email us with your device model, iOS version, and a description of the issue.
常见问题 / FAQ
如何恢复 TopTask Pro?
在 TopTask Pro 页面选择“恢复购买”,并确认设备登录的是购买时使用的 Apple 账户。
为什么 iCloud 暂时不可用?
请确认设备已经登录 iCloud、为 TopTask 开启 iCloud 权限,并保持网络连接。数据仍会先保存在本机。
为什么语音录入不可用?
请在 iOS“设置”中允许 TopTask 使用麦克风与语音识别,并确认当前设备和语言支持设备端识别。
如何删除数据?
您可以在应用内删除事项和历史记录。删除应用会移除本机数据;iCloud 同步副本由您的 Apple 账户和 iCloud 设置管理。
Quick Help
How do I restore TopTask Pro?
Select Restore Purchases on the TopTask Pro screen and make sure the device uses the Apple Account that made the purchase.
Why is iCloud temporarily unavailable?
Confirm that you are signed into iCloud, iCloud access is enabled for TopTask, and the device has a network connection. Your data continues to be saved locally.
Why is voice capture unavailable?
Allow Microphone and Speech Recognition access for TopTask in iOS Settings, and confirm that on-device recognition supports the selected language.